New Features in GP 2013 Field Service Series enhancements

Microsoft Dynamics GP 2013 has several features with many enhancements. Here we have described the features about Field Service Series Enhancements.

Service Call Management

  • Update back ordered item quantity from service calls and work orders
  • Update Item Allocation Inquiry from Field Service Series modules
  • Shipping address overrides remain throughout the service call process
  • Super session date history is maintained
  • Hotline notes are resorted newest first
  • Sale of discontinued items can be more restrictive
  • Create equipment cards from Manufacturing orders

Contract Administration

  • Locate unposted revenue for a single contract
  • Consolidate revenue recognition into a single General Ledger entry
  • Contract lines can be moved for open service calls

Returns Management

  • Multiple user editing allowed
  • Item descriptions appear on Sales Order Processing returns
  • Return quantities to any quantity type
  • Consolidate multiple RMA cross-ship lines to a single Sales Order Processing order

You can download PDF from below location.

Hope this helps!!!

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